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Need Help ? Just a Call Away !
Need Support ? Send an e-mail to Client Services or call us on 1-888-717-9746
At Zen Cart Consulting, we know that Store Owners – no matter how experienced or how new they may be to Zen Cart, depend totally on having mission critical support.
We have heard hundreds, if not thousands, of stories about a Store Owner’s ‘support person’ not being up to the job, not being contactable or simply just disappearing!What happens when your site goes down? Or you can’t login to your Admin console?… Read More...
How Our Priority Support Works
Zen Cart Consulting guarantees our total commitment to our clients’ projects, unrivalled communication with our clients before and during the implementation process, as well as timely and cost-effective project delivery.
But what happens after the project implementation and rollout?
Zen Cart Consulting offers its clients our very fair and generous ‘Priority Support Plan’ (PSP) – clients only pay for Support on a time-used basis, rather than being billed a monthly Support Contract fee.… Read More...
Why Zen Cart Upgrades Can Be Expensive (and usually are)
Zen Cart upgrades are almost always vitally important and usually take a long time to perform
Anybody who claims there is a quick – “cheap” way of upgrading – is wrong and most likely hasn’t ever done an upgrade or has probably destroyed someone’s site when doing so.
Upgrades require a very professional and disciplined methodology – which we refer to as “Code Auditing”
When we perform an upgrade, we have to code audit over 2400 files to make sure we capture any custom code, which may be present in the older version.… Read More...
** New Module – QuickLoad – Super Fast Way To Update Products
Updating store products is a real pain in the behind!
Updates are done through a browser-based web page interface and take, on average, a minute per product – which can add up to a lot of time and cost.
Consider this scenario – your store has 240 products and you aren’t sure if your products have the right tax class set. You would have to check each product to view and change the tax class as needed – potentially costing you 4 hours of your valuable time (and $$$)… Read More...
Our 24*7 Support Desk Now Open!
Our 24*7 Support Desk is now open for any Support issues you may have.
Nova Cart and Zen Cart Hosting clients can access our 24*7 Support Desk, either by calling our Dedicated Help Line on 1-855-572-0790 or by submitting a Support Ticket to : support@novacarthosting.com
Either method of contacting Support will be personally responded to by our Support Desk Staff and all tickets or calls will be logged in our Support Desk system, which a client can follow up with the assigned Ticket number.… Read More...
** New Module – Remote Image – Display Remotely Hosted Product Images
Does your store need to display supplier provided images, hosted on the supplier’s site?
A lot of our clients are not provided with product images to attach to their products in Zen Cart.
Instead, the images are provided with web addresses – such as – http://67.43.164.170:/assets/productimages/ADL/Additional/ADL-ENB-ROD-00.jpg
Our New Module – Remote Image – allows you the enter the URL to the image –
So whether you need to attach a local or remote image file to your products – Remote Image handles both – and if you use Easy Populate – you can easily add the image URLs to all of your products
Need installation? Send an e-mail to Client Services or call us on 1-888-717-9746… Read More...
XRollover – New Version – Now With Lightbox Galleries
XRollover has always been one of our most popular and successful modules. And now it is even better!
For those of you who do not have XRollover – XRollover allows you to have unlimited numbers of thumbnails on the product page and scrolling over any thumbnail dynamically changes the main product image – here is an example of a thumbnail image gallery created by XRollover
What Our Friends Say About Us..
Zen Cart Consulting has been supporting thousands of Store Owners for years – in fact – we have over 100 years of Zen Cart expertise in our company!
We care about our Clients – and we are really gratified to learn that our Clients, our Friends, feel the same way.
Here are just a few of the warm emails we receive from our Clients who value excellence and know that we bust our asses every day to provide them the best Support in the business
“Thank you Zen Cart Consulting.… Read More...
Display Latest Blog Posts On Your Zen Cart?
A lot of Zen Cart Store Owners also have a WordPress Blog – usually – linked off their Zen Cart Main Page
But what if no-one sees that you have a Blog?
Our new module – XWP-Posts allows you to display any number of your latest Blog posts in a Zen Cart sidebox… Read More...
How About A WordPress Alternative To Zen Cart?
Most people know that WordPress is by far and away the most popular blogging platform in the world. In fact, as of August 2013, over 100 million websites use WordPress for their blogging solution.
But WordPress is only for creating and publishing Blogs – not for selling products, right?
Wrong! Sure, we are heavily invested in Zen Cart and apps like Zen Cart are a great and flexible way to have a web store that is both affordable and easy to maintain and customize but…… Read More...
Make More Sales ! Enhance Your Curb Appeal With A Professional Template
Creating a successful Online Store basically comes down to 2 things :
- Having products that people want to buy
- Having a really attractive looking site to attract and engage potential Customers
Put another way – selling the best widget in the world is less likely to succeed if your Store looks amateurish or plain ugly
Zen Cart, unfortunately, comes supplied with a particularly ugly and out-of-date 3 column template – the Classic template – which says nothing more to clients than –
“I have no idea what I am doing and I don’t want to spend any money to make my site look professional”… Read More...
